Subscription FAQ

What is included in Auxy Premium?

When you subscribe you get instant access to:

You also get unlimited access to any new sounds and samples that will be added monthly.

Will the subscription work on all my iOS devices?

Yes. You will be able to access your subscription on any iOS device as long as you use the same Apple ID on these devices.

Is there a free trial for new subscribers?

Yes. You get a 30-day free trial to try all the premium features without paying. If you have purchased sound packs, you get an extended free trial. You will not be charged if you cancel your subscription before the free trial ends.

How much does Auxy Premium cost?

You can choose a monthly or annual plan:

We use the same price points for all countries, but the price will vary depending on currency, local tax, etc.

Will my subscription renew automatically?

Yes. Your subscription will auto-renew unless you cancel it at least 24 hours before the end of the current period. The period starts on the day you subscribe and runs for a month or year depending on which plan you choose.

How do cancel my subscription?

Here are three ways to access your Account Settings page where you manage your subscriptions:

What happens to my sound packs if I cancel my subscription?

Any individually purchased sound packs will always be available, regardless of whether you have an active subscription or not.

What happens to my projects if I cancel my subscription?

Your projects will always be available in iCloud, regardless of whether you are an active subscriber or not. You will always be able to export your projects and create new renders. However, if you want to edit any loops using premium sounds or imported samples, you have to have an active subscription.

What happens if the price is changed?

We have no plans to change the price for current subscribers. However, if we were to increase the price, your subscription will not auto-renew at the end of the billing cycle. Instead, you will get a notification and the option to accept the new price before you are charged.

What are the payment options?

Subscriptions are handled by the App Store’s payment system and the options for paying are the same as when buying an app or an in-app purchases. You can pay with either the credit card connected to your Apple ID or use an iTunes gift card.

How can I get help with any Auxy Premium subscription issues?

Please send an email to feedback@auxy.co and we will get back to you as soon as we can. In addition, here is an Apple support article about managing your subscriptions: View, change, or cancel your subscriptions